The Influence of Leadership Style, Motivation and Work Environment on Employee Performance Through Job Satisfaction
Abstract
This study aims to analyze the influence of leadership style, motivation, and work
environment on employee performance with job satisfaction as a mediating variable at Teraskota
Mall Management, South Tangerang City. The research problem was motivated by fluctuating
employee performance achievements ranging from 62% to 74% that had not met the 100% company
targets during 2020-2024 period. Methodology/approach – The study employed a quantitative
approach with survey method. The population consisted of all 129 employees of Teraskota Mall
Management, using census sampling method. Data were collected through questionnaires using
Likert scale and analyzed using Partial Least Square (SmartPLS 4) to test ten research hypotheses.
Findings – Results revealed that leadership style, motivation, and work environment had positive
and significant effects on job satisfaction. Leadership style and motivation significantly influenced
employee performance, while work environment did not directly affect performance. Job satisfaction
significantly influenced employee performance. Mediation analysis showed that job satisfaction
successfully mediated the effects of motivation and work environment on performance, but not for
leadership style.
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